Soporte técnico
When something breaks, you need someone to fix it. Not a bot, not a ticket. Me.
What's included
Updates without scares
WordPress, plugins, PHP. Every update is tested first in a staging environment. If something fails, it's reverted. Your website never stays broken.
Backups that actually work
Automatic backups, stored off your server. If something happens tomorrow, your website can be restored in minutes, not days.
Incident resolution
Website down, error 500, form not sending, broken plugin. You write to me, I look at it and solve it. No intermediaries.
Hacked websites
If your website has been attacked, I clean it, secure it and explain what happened so it doesn't happen again. I've restored hundreds of compromised sites.
Maintenance or one-time incident?
If you need ongoing support, I have maintenance plans from €59/month. If it's a one-time incident (hacked website, critical error, migration), I can also help you with a fixed budget.
Frequently asked questions
How long do you take to respond?
During business hours, usually in less than 2 hours. For critical incidents (website down, hacking), I prioritize immediately.
Can you fix a website you didn't build?
Yes. Most websites I maintain were built by others. I adapt to any WordPress configuration.
What do the maintenance plans include?
Updates, backups and support for related incidents. The details of each plan are on the maintenance page.
Is there a commitment period?
No. Plans renew month to month. You can cancel whenever you want by giving 5 days notice.
Does your website need attention?
Tell me what's happening and I'll tell you how we fix it and how much it costs.